Tenants

Please contact us today to learn more about what we can do for you!

Your search for a great rental option may be over. At Townsend Realty Group, we manage rentals throughout the greater Charlotte market including the surrounding areas of Chester, York, Lancaster, Union, Mecklenburg, Cabarrus and Gaston counties. You can find information about all of our available rentals right here on our site. Please take a look around and contact us if you have any questions, are interested in taking a tour, or would like to begin your application.

Your Tenant Portal
The Tenant Portal is your access point for all the online convenience services we offer to our renters. Once you have registered your account and logged in, you can take advantage of online rent payments, online maintenance requests and even rent autopay – no more missed rent payments!

If you haven’t had a chance to register yet, please do. And let us know if you have any questions or if you need assistance!

Maintenance Request

We prefer you submit maintenance requests through your tenant portal. Please login to your tenant portal and follow the prompts. If you do not yet have a login password for your tenant portal, please get started below.

Tenant Portal

Did you know that you can now pay your rent online?

It’s fast, easy, and secure, so why wait? Below, you’ll find some information on how to get started and a few reasons why so many others have already made the switch!

Benefits

Once you’ve signed up, you can:

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps…

Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Veteran Owned & Operated

Townsend Realty Group was founded in 2005 to serve the needs of buyers, sellers, owners, investors and renters in the greater Charlotte market and surrounding areas in both North & South Carolina.